Area Account Manager

The position of Account Manager is a key member of the sales and operations team.  This position requires a proven leader with a strong business acumen, excellent communication and relationship-building skills and a passion for success.  Position supervises a diverse and qualified team of Area Operations Managers.  Motivates their team to achieve greatness in the areas of operational excellence, customer satisfaction and sales.

This position is primarily responsible for their division strategy, growing our existing customer and EBITDA, exhibiting role model behaviors, ensuring their team exceeds our customers' expectations by maintaining our philosophy of going above and beyond by exemplifying superior customer service standards.

Manages preparation of annual budget, and growth capital requirements for division and assigned key customers.

Develops strategy for specific geography to deliver growth objectives

Manages 8 -10 direct reports' Salesforce inputs, leads, opportunities, etc.

Manage all administrative functions relating to relationship between Sunoco and its customers.  Develop and manage sales, revenue, capital and expense budgets. Resolution of problems and implementation of programs and initiatives.  Complete all administrative functions (i.e. "Smiles, Dials, Miles" metrics) as required in a timely manner.

Manage the growth capital process; including identification of capital opportunities, development of revenue projections and oversight of the projects when approved.  Manage new business economic approval process and prepare project packages for management signatures. 

Ability to interact with and influence people with varied backgrounds, styles and origins.  Ability to positively interface with supporting departments in the branded business unit as well as others (Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, Credit Card Services).

Provide superior customer service by responding efficiently and in a timely manner.

Provide annual feedback via the performance management process.  Track performance, provide feedback and administer annual review of the Area Managers performance.

Coordinate activities, provide emphasis and focus to 7-10 Area Managers across the Sunoco LP brand and customer portfolio.   Communicate with Area Managers to provide direction and support required, assist in reaching annual objectives (growth of volume, increase in retail locations…).  Attend and participate in sales meeting with customers, supporting the area managers sales and counseling efforts.    

Set an example for area managers and customers in the management of Health, Environment and Safety.  Conduct or coordinate training as necessary.  Correct areas of non-conformance to assure full compliance in all areas of HES.

Provide on-going communication to senior management on competitive information, pricing and relevant market changes. 

Responsible for profit and loss of entire division and fuel volume analysis.  Develops action plans related to findings.

Grow sales and participation in the value added programs (APlus Franchise, loyalty, fleet and other income)

Develop site-level strategic plans focused on delivering increased EBITDA, Free Cash Flow and organic sales growth

Develops reports and metrics based on outcomes of business operations and developing initiatives to maximize operational effectiveness.

Responsible for daily operations, long term success and operational metrics (i.e. "Smiles, Dials, Miles") and processes.  Track and report on metrics through Salesforce system.